Our warehouse is experiencing shipping delay due to an influx of orders. Please allow an extra 3-5 extra days for processing and shipping.

Sometimes it is just easy to pick up the phone and talk to one of our super friendly and customer service-oriented staff to help you find the right product, pricing and take your order over the phone or anything else related. Please pick up the phone and call us at  (212-356-0086). 

If you are on our website and have a quick question, you can send us a chat anytime between 8 AM and 4 PM EST and we will answer in just a few minutes!

Please don't hesitate to call or email us regarding our product. We love to hear from our customers and strive to deliver the highest customer service.

Phone : 212-356-0086

For general inquiries: hello@oncloud9d.com

For returns/exchanges: order@cloud9d.com