Here is a list of frequently asked questions and answers about our trade accounts.

We primarily ship using Fedex. However, if you prefer UPS, USPS we can use a carrier of your choice.

We have negotiated great rates from Fedex based on the volume we ship. Shipping is calculated based on weight, size and dimensional weight of the box.

We do our best to ship orders out complete however unless otherwise stated by the customer, we will ship partial orders and back orders as product becomes available.

OnCloud9 will accept selective drop ship orders for existing accounts at an additional charge of $10.00 per order. Shipping Terms: BOONTON, NJ. All goods are shipped through FedEx or UPS prepaid. We do not sell to online companies so this drop ship is only available to our existing retail stores or interior design accounts.

Any non-defective returns within 30 days of receipt of goods and authorized by OnCloud9 Design will incur 25% Restocking Fee.

We do not accept returns unless the item is defective or incorrect and within 30 days of receipt of goods.

N estled off the Gulf of Finland, Helsinki is a charming seaside city rich with history. It's part garden, part forest and part ultra modern habitat.

Inspired by THE WHITE CITY

T he white local granite used in its architecture gives Helsinki this nickname. Inspired by its unique palette, our Helsinki collection offers pillows, throws and bedding in tints of ivory, silver and hints of gold accompanied by the palest of greys and icy blues.


B orn as Helsingfors, modern Helsinki offers magnificent sea views, spectacular nature trails and quaint architecture. Our exquisite patterns and detailed motifs pay rich tribute to a city designated as a UNESCO City of Design.



W e celebrate the swirl of a summer breeze, the sparkle of snowflakes and the snug warmth of a collection that you'll want to cozy up in.

E nrich your home experience with a narrative that celebrates design in all its forms and spirit. Bring home the rich elegance and history of an emotion called Helsinki.